Administrator permissions are required. Uninstall - This uninstalls the application. Now any time you open a file with that extension, the Finder will.Restoring a “gray market” product to its original condition is a factory process and will result in a Chinese interface. Updating the firmware from this site can lead to several complications in those cameras, up to and including camera failure. If your camera has “CH” in the serial number, you are most likely using a “gray market” product. If you have purchased your Hikvision products from an online source or unauthorized distributor, they may not be compatible with the North American region’s firmware and are considered to be “gray market” product.On a PC, the setting can be managed in the Default Apps interface, whereas Mac users simply need to right-click on the file in question to configure a new.View the most updated version of this document here:The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. Open Finder > Applications. The Mac default is to use the Mail app, but you can change the default to Outlook. Your default mail reader is whats used when youre browsing a web page and share it via email with a friend or colleague, or mail it to yourself for further reading. From selecting products, choosing the right lens, calculating storage & bandwidth, configuring devices, to backing up & playing back recorded files, Hikvision tools are designed to ease the daily job for our dealers, A&Es, system integrators and installers.Set up your default email reader. If you have any questions or concerns about the official status of your Hikvision distributor, please contact Hikvision USA Customer Service at provides essential tools for our customers to promote operational and installation efficiency by shortening time spent on project planning, deployment and maintenance.
![]() All recorders must reach v3.4.92 before proceeding further. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.Upgrading from v3.4.92 build 170518 or Older The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.After upgrading to v4.X, the recorder database will need to be converted and optimized. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. Set Default App For Full Factory DefaultTo verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. For details, refer to the section "Database Optimization and Repair" above. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Export configuration is highly recommended before performing the upgrade. Any v4.X build can be upgraded directly to v4.50.00. Should the problem persist, contact technical support.Upgrading from Any v4.X Build to v4.50.00. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. ![]() Database Rebuild process is average ~30 to 60min per TB. Perform Database Rebuild regardless if system is having any database issue symptom. Some version above support Database Rebuild via web access - K51 and K72 Reconfirming Channel's Recording Schedule- Confirm channel's recording schedule is enable.- Check if the channel is on correct recording schedule.- Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. Upgrade the DVR according to the chart above.2. Rotis font free downloadIf the log option is not available - access system via SSH can also obtain similar result.5. To check log > System > Log > Information > Database Rebuild Started and Stopped. It is strongly recommend performing the Database Rebuild again. Database rebuild may not has been completed properly. If Database Rebuild Started and Stopped log has been log only within few minutes. After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. ![]()
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